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Search Results for: new homes ombudsman
Why new home buyers need a New Homes Ombudsman.
The quality of new homes is getting worse as housebuilders show contempt for their customers by refusing to tackle the issues in their poor quality, defect-ridden new homes. This government has bent over backwards to help the house building industry, … Continue reading
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Posted in New Homes, Snagging and Quality
Tagged Consumer Code for Home Builders, customer care, new homes ombudsman, quality, snagging
New Homebuyer’s Right to Pre-Legal Completion Inspection
The New Homes Quality Board [NHQB] – Code of Practice Pre Completion Inspection Requirement 2.8 & 2.11 (C) The stand out requirement of the New Homes Quality Board’s Code of Practice is the right for new homebuyers – or their … Continue reading
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Posted in New Homes
New Homes Quality Code of Practice
House builders’ new Code of Practice The New Homes Quality Board [NHQB] “championing quality new homes and Better consumer outcomes” “Code of Practice” – “New Homes Quality Code” – “House Building Consumer Code”- “The Code” call it what you like, … Continue reading
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Posted in New Homes, Snagging and Quality
Tagged Consumer Code for Home Builders, new homes ombudsman, New Homes Quality Board, New Homes Quality Board Code of Practice, quality, snagging
The Chameleon Consumer Code for Home Builders now plan their own “Ombudsman”
New Homes Ombudsman – Who is running the show? The zombie Consumer Code for Home Builders just doesn’t realise it’s dead yet. Just what is going on? Who is running the show? Is the housebuilding industry’s tail wagging the government … Continue reading
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Posted in New Homes
Tagged APPG Inquiry Into Quality of New Homes, consultation, Consumer Code for Home Builders, new homes ombudsman
Weak Mortar In Taylor Wimpey New Homes
The great weak mix mortar scandal – Part Three My first article highlighted the weak mortar scandal and the reasons why the industry has now widely adopted factory manufactured ‘just add water’ mortar, along with technical reasons which might explain … Continue reading
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Posted in New Homes, Taylor Wimpey
Tagged NHBC, pete redfern, taylor wimpey, weak mortar
Weak mortar – Britain’s crumbling new homes
The great weak mortar scandal – Part Two Following my first article exposing the weak mortar scandal, many more new homebuyers have contacted me. It would appear this issue is both widespread and serious. Whatever causes their mortar to crumble, sometimes … Continue reading
Bovis give buyers £3,000 cash incentives to move into unfinished new homes.
Just when I think there isn’t anything else this industry can shock me with – coverage in the national press has revealed that Bovis Homes offered “bribes” of up to £3,000 to their buyers if they legally completed or moved … Continue reading
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Posted in New Homes
Tagged bovis, customer care, end of year figures, house builders, quality, solicitors