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Search Results for: new homes ombudsman
Sign The Petition For Better Quality New Homes
With greater protection for those that buy them! The only way the housebuilding industry will change for the better, is if enough people sign this petition. This Government is pre occupied with its blinkered approach to increasing quantity of new … Continue reading
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Posted in New Homes
Tagged APPG Inquiry Into Quality of New Homes, customer care, new homes ombudsman, quality, standards
Why do so few new homebuyers complain and go public?
This was a question I was asked at the APPG last November. Surely, if there was a real problem with the quality of new homes, why is it that so few actually complain and go public with their experiences? It … Continue reading
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Posted in New Homes
Tagged APPG Inquiry Into Quality of New Homes, customer care, house builders, new homes ombudsman, quality
APPG push for Implementation of New Home Inquiry Report Recommendations
It has been nearly three months since the APPG Inquiry Report Into the Quality of New Homes was published along with its recommendations on 13 July 2016. After some not inconsiderable enquiring to the APPG MP’s, I was contacted by Helen … Continue reading
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Posted in New Homes
Tagged APPG Inquiry Into Quality of New Homes, customer care, house builders, new homes ombudsman, quality
Defective Taylor Wimpey new home causes injury to 10-year-old girl
Enough is enough! What will it take before government finally acts, not only to end the misery faced by the majority of people that buy new homes, but also to drastically reduce the likelihood of another death caused by a … Continue reading
APPG Inquiry – ten recommendations to improve the quality of new homes
The All Party Parliamentary Group Inquiry Into the Quality of New Homes In England has made ten recommendations and says house builders should be “upping their game and putting consumers at the heart of the business model. Alongside this, Government … Continue reading
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Posted in New Homes
Tagged APPG Inquiry Into Quality of New Homes, Consumer Code for Home Builders, customer care, new home warranty, new homes ombudsman, quality, standards
More homes – Fewer complaints : APPG Inquiry Report
MPs call for the DCLG to set up a New Homes Ombudsman in APPG Inquiry Report published on 13 July 2016. At long last seven months after the last evidence session on 14 December 2015, the All Party Parliamentary Group … Continue reading
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Posted in New Homes, Snagging and Quality
Tagged APPG Inquiry Into Quality of New Homes, Consumer Code for Home Builders, HBF, new home warranty, new homes ombudsman, quality
Preliminary announcement of findings and recommendations of the APPG Inquiry into the Quality of New Build Housing in England
The waiting is nearly over. Its official! The New Home Ombudsman is coming! A culmination of two years’ campaigning and ten years dedicated work highlighting the plight of UK new homebuyers. I spoke. They listened! The APPG Inquiry report is being … Continue reading
No Regulator or Ombudsman for complaints about house builders
It is not just house building that has dissatisfied customers. However, most other industries have an Ombudsman and official Regulator. If you bought a new home in the last ten years, the following statements will have a familiar ring to … Continue reading
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Posted in New Homes
Tagged APPG Inquiry Into Quality of New Homes, Consumer Code for Home Builders, customer care, house builders, new homes ombudsman