The standard and quality of new homes is not improving. Despite surveys and reviews, time and time again, house builders have demonstrated that they only care about profit and numbers. This was recently confirmed to a Taylor Wimpey new home owner last month, when the company’s regional director, visiting because the new home had over 400 faults including potentially dangerous electrical work, said: “we’re here to deliver profit for our shareholders” adding: “we don’t build perfect houses”
Remedial works cost builders money!
Indeed, many disappointed new homebuyers believe they should at least be forced to try to improve the quality of the homes they build! The reality is, it wouldn’t be too difficult to do. If there was a will, there is a way! It certainly would be unlikely to reduce the house builders’ profitability because it always costs less to do the work right first time, than it does to go back over and over again. All a successful business needs is great a product and satisfied customers. The house builders have neither, making their profit predominantly as a result of planning gain, land speculation and on the back of government initiatives such as New Buy and the Help to Buy subsidy!
