Search Results for: claiming compensation

Claiming Compensation From Housebuilders

Posted on 14/11/2015 by | Comments Off on Claiming Compensation From Housebuilders

All housebuilders pay compensation eventually if it is justified! When they say, “We don’t pay compensation” they’re lying  – they all do! Is compensation justified? Well the answer is a resounding yes for many new homebuyers that have experienced the … Continue reading →

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Posted in New Homes, Snagging and Quality

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Why a New Homes Ombudsman is now essential

Posted on 18/01/2016 by | Comments Off on Why a New Homes Ombudsman is now essential

The idea for a New Homes Ombudsman is not new. I have been campaigning for nearly two years, see this blog, my website forum, the “Unhappy New Home Buyers” Facebook Group and lobbying on Twitter. More recently I attended the … Continue reading →

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Why new home buyers need a New Homes Ombudsman.

Posted on 30/05/2014 by | Comments Off on Why new home buyers need a New Homes Ombudsman.

The quality of new homes is getting worse as housebuilders show contempt for their customers by refusing to tackle the issues in their poor quality, defect-ridden new homes. This government has bent over backwards to help the house building industry, … Continue reading →

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Posted in New Homes, Snagging and Quality

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Why do so few new homebuyers complain and go public?

Posted on 07/10/2016 by | Comments Off on Why do so few new homebuyers complain and go public?

This was a question I was asked at the APPG last November. Surely, if there was a real problem with the quality of new homes, why is it that so few actually complain and go public with their experiences? It … Continue reading →

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New Homes Ombudsman should be set up – An APPG Inquiry Recommendation

Posted on 20/05/2016 by | Comments Off on New Homes Ombudsman should be set up – An APPG Inquiry Recommendation

In his speech at the JCT Parliamentary Reception on 17 May 2016, APPG EBE chair Oliver Colvile MP highlighted the main findings of the Inquiry and some of the main recommendations, in particular that a New Homes Ombudsman “should be … Continue reading →

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Posted in Home owner information, New Homes, Snagging and Quality

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Reasons why new homebuyers should never use the house builder’s choice of solicitor

Posted on 14/05/2016 by | Comments Off on Reasons why new homebuyers should never use the house builder’s choice of solicitor

It can be tempting to use the solicitor that the house builder’s helpful, friendly sales advisor suggests. Buyers could be moving to a new area or they may never have needed a solicitor before. Whilst it is not generally a … Continue reading →

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Posted in Buying and selling property, New Homes

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Persimmon counter claim against their buyer for £8,000 for the cost of repairing his house!

Posted on 09/05/2016 by | Comments Off on Persimmon counter claim against their buyer for £8,000 for the cost of repairing his house!

Persimmon issue counter claim to recover cost of repairing new house in Sunderland. Persimmon Homes, rated just three stars by their own customers in the industry’s  “satisfaction survey,” appear go out of their way to be confrontational and intransigent to … Continue reading →

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Posted in New Homes, Persimmon

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The Consumer Code For Home Builders Is Failing New Homebuyers

Posted on 14/03/2016 by | Comments Off on The Consumer Code For Home Builders Is Failing New Homebuyers

Close examination of the 2015 published case studies for Consumer Code for Home Builders Adjudication Scheme (CCHBAS) shows exactly what is wrong with the house building industry. It is now time for a New Homes Ombudsman to independently deal with … Continue reading →

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HBF mislead the public with misinformation, spin and ignorance on BBC Radio 4 “You and Yours”

Posted on 08/03/2016 by | Comments Off on HBF mislead the public with misinformation, spin and ignorance on BBC Radio 4 “You and Yours”

“There are lies damned lies and statistics”…Mark Twain A spokesman for the Home Builders Federation (HBF) made some exaggerated, misleading and  untrue statements regarding homebuyers’ satisfaction and protection when interviewed for the BBC Radio 4 “You and Yours” programme on new-build homes … Continue reading →

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Is the Consumer Code for Home Builders fit for purpose?

Posted on 02/05/2014 by | Comments Off on Is the Consumer Code for Home Builders fit for purpose?

After close examination of the recent Adjudication Scheme case histories, we ask……..Is the Consumer Code for Home Builders worth the paper it is written on?    The clue is in the name “For Home Builders” not for homebuyers.  At best, house … Continue reading →

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Posted in Home owner information, New Homes

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