There are many firms and individuals that offer so-called professional snagging inspections. Some even refer to historic TV appearances. So how do you decide?
New home buyers need to ensure that the inspector who will be snagging their new home is qualified and experienced and not sub contracted out to a local ex-site manager or finishing manager who cannot currently find a job – the very people who have now made professional independent snagging a necessity!
Cost – Most people’s first consideration. However, apart from making sure any VAT is included in the price cost should not be the primary factor. Most snagging companies charge similar fees anyway. You should not be asking yourself can I afford this, rather than, can I afford not to!
Is the inspector competent?
- Check the qualifications and experience of the inspector who will be doing the inspection.
- Can the company provide any testimonials or historic snagging reports as examples?
- Does the company’s website feature a list of their inspectors along with details of experience and qualifications?
- Do the inspectors have a thorough knowledge of the latest building regulations and NHBC standards?
- Are employed inspectors properly interviewed and assessed?
Check the level of service
- Does the company have trained and knowledgeable staff in an established office? People who are able to provide help and advice over the telephone, not just for the initial inspection, but throughout the two year warranty period.
- How quickly are they able to carry out the inspection and produce a professional report for the builder to action?
- Do they offer nationwide inspections or are they just in a particular county or area?
- Are they able to carry out inspections, even if the house builder or site manager initially refuses access?
Does the fee include re visiting the home to check defects have been dealt with or is this only available at extra cost?Does the service provided include dealing with any problems or disputes with the builder for the full 2-year warranty or does it just provide a one-off inspection report?