Search Results for: new homes ombudsman

Redress? When will New Homes Ombudsman be operational?

James Brokenshire re announces the statutory New Homes Ombudsman but when will it be operational? Whilst housing secretary James Brokenshire has announced an “overhaul of broken housing complaints system” it is evident to me that any redress will not be … Continue reading

Statutory New Homes Ombudsman Announced

Government announces creation of statutory New Homes Ombudsman Monday 1 October 2018 was a good day. It has been over 4 years since I began my campaign for Government to set up a statutory, stand-alone new homes ombudsman, providing new homebuyers with a an independent unencumbered means … Continue reading

MPs back plan for New Homes Ombudsman

Housebuilders must belong to New Homes Ombudsman to provide better redress for dissatisfied new homebuyers.  In its report, published on 26 June 2018, the All-Party Parliamentary Group for Excellence in the Built Environment called on the government to make it mandatory … Continue reading

Housebuilding industry attempts to derail the setting up of an independent new homes ombudsman.

As the Consumer Code for Homes Builders (CCHB) fights against its own imminent extinction, an ever growing recognition that a fully independent New Homes Ombudsman is gaining traction and support in government circles. The CCHB starts to “bend and amend” … Continue reading

APPG New Homes Ombudsman “Secret” Inquiry

Non-Disclosure in ‘Closed’ APPG EBE New Homes Ombudsman Inquiry Despite 15 organisations and 19 individuals submitting written evidence to the APPG EBE Inquiry “looking into the potential and detail for a New Homes Ombudsman”, there is scant sign of any … Continue reading

New Homes Ombudsman – APPG Inquiry 2018

The government has finally recognised the need for an independent New Homes Ombudsman and an APPG Inquiry is currently calling for evidence on how it would operate. It is not impossible to build a defect-free new home. All that is required is the … Continue reading

New Homes Ombudsman should be set up – An APPG Inquiry Recommendation

In his speech at the JCT Parliamentary Reception on 17 May 2016, APPG EBE chair Oliver Colvile MP highlighted the main findings of the Inquiry and some of the main recommendations, in particular that a New Homes Ombudsman “should be … Continue reading

Why a New Homes Ombudsman is now essential

The idea for a New Homes Ombudsman is not new. I have been campaigning for nearly two years, see this blog, my website forum, the “Unhappy New Home Buyers” Facebook Group and lobbying on Twitter. More recently I attended the … Continue reading

Why new home buyers need a New Homes Ombudsman.

The quality of new homes is getting worse as housebuilders show contempt for their customers by refusing to tackle the issues in their poor quality, defect-ridden new homes. This government has bent over backwards to help the house building industry, … Continue reading

Weak Mortar In Taylor Wimpey New Homes

The great weak mix mortar scandal – Part Three My first article highlighted the weak mortar scandal and the reasons why the industry has now widely adopted factory manufactured ‘just add water’ mortar, along with technical reasons which might explain … Continue reading